Hyatt Ziva Riviera Cancun

Service from the Heart in Riviera Maya


January 31, 2023
Words by Gordon Steere
Photos courtesy of Playa Resorts

Riviera Maya, located on the Caribbean coast of Mexico, is a popular location for both families and adults looking to plan a destination wedding. With its stunning beaches, vibrant culture, and wide range of activities, it offers something for everyone to enjoy.

Situated along a pristine beach in the heart of Riviera Mayas famous hotel zone, the all-inclusive, adults-only Hyatt Zilara Riviera Maya welcomes each guest with genuine hospitality. With approximately 250 rooms, the resort was completely refurbished from top to bottom with a grand opening in December 2022. The resort staff consistently greets guests with a hand gesture signifying its brand; service from the heart.” Quality is at the heart of the Zilara from the spacious rooms with all new amenities to the six exceptional dining venues and beautiful sandy beach with clear azure waters.

The resort is ideal for destination weddings, a relaxing honeymoon or a romantic getaway. Weddings at Zilara average 60-70 guests with a maximum of 150. Wedding guests staying outside the resort are welcomed with a day pass to enjoy the property along with the couple. 

Beach ceremonies are simply stunning and give guests a picturesque and memorable sunset experience. Although it rarely happens, in case of inclement weather, there are two ballrooms available as a solid (and beautiful) Plan B. Hyatt Zilara offers several wedding packages and contracted groups can enjoy additional benefits when booking directly.

Hyatt Zilara Riviera Maya boasts a full spa located in a secluded area to truly get away from it all.  For couples wanting to utilize the spa on the wedding day, attendants can enjoy their own space to get ready away from other hotel guests.

During the day the Hyatt Zilara Riviera Maya takes on a zen-like quality with several on-site activities offered each day such as fitness classes and yoga. There are also numerous excursions near the resort. Be sure to enjoy an immersive tour of Mayan history and culture at Tulum or Chichen Itza, followed by a cool dip in one of many cenotes surrounded by vibrant jungles and unique rock formations. If shopping is on your to-do list, head over to the famous 5th Avenue in Playa Del Carmen.

After enjoying an amazing all-inclusive meal at one of six diverse restaurants, head to the beach for an evening of live entertainment at the beach club or enjoy the cool breeze and music from the relaxation of your balcony.

Not far from Zilara is Hyatt’s sister property,  the  Hyatt Ziva Riviera Cancun. Guests are again greeted with the signatureservice from the heart,” but this all-inclusive resort is kid-friendly and provides both family and adult-only activities on property. 

With only a few exceptions, all rooms share the same generous layout which includes a walk-in shower, a full jacuzzi tub and a comfortable outdoor daybed. Room price categories are based on the view, from quiet rooms facing the jungle to stunning ocean views.

The Hyatt Ziva Riviera Cancun features six bars, eight dining venues with premium wines and top shelf liquors as well as intimate candlelight dinners. Adults and families can enjoy nightly live music, dancing and entertainment while the kids can have a blast at the Kids Z club and Splash Park. On-site licensed childcare is available on request.

Activities are plentiful from reef snorkeling to water slides, mixology classes, water volleyball, CrossFit on the beach and dance lessons to name a few.  The list goes on and on, but rest assured you can also slow down and grab a palapa on the beach to read your favorite book and sink your toes in the sand.

The Hyatt Ziva Riviera Cancun offers the perfect venue for an unforgettable destination wedding. The maximum wedding size is about 250 guests. Each building on-site accommodates approximately 80 rooms. For larger gatherings and with enough notice the Hyatt Ziva Riviera Cancun may be able to book the entire building for your event. There are also exclusive adult-only pools and activities designed to give everyone the vacation experience they deserve.

The Zen Spa is conveniently located at the center of the resort and offers a combination of relaxing massages and therapies to soothe the body and soul.

Whether you choose the intimate adult-only Hyatt Zilara Riviera Maya, or the family-friendly Hyatt Ziva Riviera Cancun you will experience an all-inclusive experience where service is from the heart and exceptional quality leaves you planning your return.

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